GUARD AND PATROL

Service Description

Supervise Security Officer TGS Code: TGS-2019503255 Course Code: SEC-SOP-3007-1.1 Course Duration: 24 Hours (3 Days) Class Timing: 9:00 AM – 6:00 PM (excluding lunch break) Course Overview: This WSQ-accredited course prepares participants to take on supervisory roles in security operations. Learners will develop the ability to effectively supervise junior and senior security officers, manage security duties, and handle emergency situations with confidence and professionalism. Learning Outcomes: Upon successful completion, learners will be able to: ✔ Understand and apply security operations procedures ✔ Schedule and allocate duties to security officers efficiently ✔ Conduct briefings and manage discipline effectively ✔ Handle and supervise emergency responses ✔ Coach and support security officers to improve performance ✔ Monitor security operations to meet client requirements Course Outline: Module 1: Study Security Operations Procedures - Review and apply site-specific security procedures - Document site inspections and maintain confidentiality Module 2: Supervise Direction of Security Officers - Schedule security officer duties fairly - Conduct clear and effective briefings - Resolve supervisory issues promptly Module 3: Supervise Control of Security Officers - Apply interpersonal skills for problem resolution - Maintain discipline and provide coaching/counseling - Monitor security services and ensure quality Module 4: Supervise Emergency Situations - Brief officers on emergency protocols - Ensure duties are performed during emergencies - Act decisively in emergency scenarios Assessment Details: Mode: Practical and written assessments Duration: 2 hours Conducted By: POLWEL Co-operative Society Ltd Venue: Etann Consultants Pte Ltd Results: Available immediately after assessment Certification: Upon successful completion, learners will receive a Statement of Attainment (SOA) from SkillsFuture Singapore (SSG). SOA Title: SEC-SOP-3007-1.1 Supervise Security Officers