INCIDENT RESPONSE (HSIS COURSE)

Service Description

Course Title: Handle Security Incidents and Services (Incident Response) - HSIS Course Course Code: SEC-ICM-1003-1.1 TGS Reference: TGS-2019503229 Course Duration: 24 Hours (3 Days) Class Timing: 9:00 AM – 6:00 PM (excluding lunch break) Course Overview: This WSQ-certified course equips learners with the essential knowledge and practical skills to confidently handle a variety of security incidents. Participants will learn structured procedures to manage, respond to, and analyze security threats effectively, ensuring safety and compliance in their operational environment. This course is a mandatory Basic Licensing Unit (BLU) under the Progressive Wage Model (PWM) for individuals entering the security industry in Singapore. Learning Outcomes: Upon successful completion, learners will be able to: ✔ Handle patrol incidents ✔ Manage crime-related incidents ✔ Respond to fire-related and fire alarm incidents ✔ Handle bomb threat incidents ✔ Manage suspicious incidents effectively ✔ Understand and prepare for court procedures Course Outline: - Handle Patrol Incidents - Handle Crime-Related Incidents - Handle Fire-Related Incidents - Handle Fire Alarm-Related Incidents - Handle Bomb Threat Incidents - Handle Suspicious Incidents - Understand and Prepare for Court Procedures Assessment Details: Mode: Written and practical assessment Duration: 2 hours Conducted By: POLWEL Co-operative Society Ltd Venue: Etann Consultants Pte Ltd Results: Released immediately after assessment Certification: Participants who pass will receive a Statement of Attainment (SOA) from SkillsFuture Singapore (SSG). SOA Title: Handle Security Incidents and Services Module Code: SEC-ICM-1003-1.1 SOA Category: Incident Response